Privacy Policy
1. Introduction
Welcome to Gaining Ground Stump Grinding (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, maintain, and disclose information obtained through our website and related services.
2. Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and property address when you fill out forms, request quotes, or otherwise interact with our website.
- Usage Data: We may collect information about how users access and navigate our website, including IP address, browser type, operating system, and the pages visited. This helps us enhance our site functionality and user experience.
- Cookies: Our website may use cookies or similar tracking technologies to remember user preferences, improve site performance, and analyze site traffic. Users can disable cookies in their browser settings, although certain features may become unavailable.
3. How We Use Your Information
- Service Fulfillment: To respond to inquiries, provide estimates, schedule stump grinding services, and manage client relationships.
- Communication: To send marketing messages, administrative updates, and other information related to our services or events we believe may interest you.
- Site Improvements: To analyze user behavior and perform market research that helps us optimize our website and offerings.
- Legal Obligations: To comply with any legal obligations or to enforce our rights arising from any contracts entered into between you and us.
4. How We Share Your Information
- Third-Party Service Providers: We may share data with trusted third-party vendors or partners to assist in our daily operations (e.g., payment processors, marketing platforms), provided they use the information only for authorized purposes and agree to protect it.
- Compliance and Protection: We may disclose information when required by law, court order, or subpoena, or if we believe it is necessary to protect our rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information only as long as is necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us, and we will promptly remove the data.
8. Your Choices and Rights
- Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email or by contacting us directly.
- Access and Correction: You can request access to your personal information and ask to correct or update any inaccuracies.
- Deletion: Subject to legal obligations, you may ask us to delete your personal information by contacting us at the email address provided below.
9. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will post the updated policy with a new effective date. Continued use of our website or services after any modifications signify your acceptance of the revised terms.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: gaininggroundstump@gmail.com
- Phone: (330) 968-7242
Terms of Service
1. Acceptance of Terms
By accessing our website, using our services, or otherwise engaging with Gaining Ground Stump Grinding (“Company,” “we,” “us,” or “our”), you agree to be bound by these Terms of Service (“TOS”). If you do not agree with any part of these TOS, you must discontinue use of our site and services.
2. Scope of Services
- Stump Grinding: We offer residential and commercial stump grinding and related services. Exact scope, prices, and schedules may be provided in separate service agreements or quotes.
- Estimates: Any cost or time estimates we provide are based on the information available at the time of quotation and are subject to adjustment depending on actual project conditions.
3. Client Responsibilities
- Accurate Information: Clients are responsible for providing complete and accurate information about their property, including stump locations, potential underground utilities, and any hazards.
- Access: Clients must provide adequate access to the service area, ensuring no obstructions that delay or prevent our performance.
- Safety: Clients should remove pets, children, and any valuables from the work zone during stump grinding operations to prevent accidents or damage.
4. Payment Terms
- Pricing: Service fees will be disclosed in a written estimate or invoice. Additional charges may apply if undisclosed hazards, extensive surface roots, or debris removal are necessary.
- Payment Methods: We accept various payment forms (e.g., cash, check, electronic payment). Payment details and deadlines will be outlined in the service agreement or invoice.
- Late Payments: Overdue balances may be subject to interest or late fees as permitted by law. We reserve the right to suspend or terminate services for non-payment.
5. Limitation of Liability
- No Guaranteed Results: While we strive to deliver high-quality results, we cannot guarantee that stump grinding will completely eliminate root regrowth or prevent all possible damages.
- Indirect Damages: To the fullest extent permitted by law, we shall not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with our services.
- Maximum Liability: Our total liability for any claim relating to our services shall not exceed the total fees paid by the client for the specific project at issue.
6. Warranties and Disclaimers
- Service Warranty: We warrant that our services will be provided in a timely and professional manner, in accordance with industry standards.
- Disclaimer of Other Warranties: Except for the express warranties stated herein, we disclaim all other warranties, whether express, implied, or statutory, including any implied warranties of merchantability or fitness for a particular purpose.
7. Indemnification
Clients agree to indemnify, defend, and hold harmless Gaining Ground Stump Grinding and its owners, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses arising out of or related to the client’s breach of these TOS or use of our services.
8. Force Majeure
We shall not be held responsible for any delay or failure to perform our obligations under these TOS due to events outside of our reasonable control, including but not limited to natural disasters, governmental actions, labor strikes, or technical failures.
9. Governing Law and Dispute Resolution
These TOS shall be governed by and construed in accordance with the laws of the state of Ohio, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these TOS shall be filed in state or federal courts located in or covering Kent, OH, and you consent to the exclusive jurisdiction of such courts.
10. Changes to These Terms
We reserve the right to modify these TOS at any time. When we do, we will post the updated version on our website with a new effective date. Continued use of our services following any changes indicates acceptance of the new terms.
11. Contact Information
If you have any questions or concerns regarding these Terms of Service, you may contact us at:
- Email: gaininggroundstump@gmail.com
- Phone: (330) 968-7242
Last Updated: [Date]
By continuing to use our website or services, you confirm that you have read, understood, and agreed to the above Privacy Policy and Terms of Service.
